When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Additionally, we use this Device Information to:
We have a legal obligation to process your data related to payments and orders to and from our store.
We have a contractual basis for processing your data when you place an order, request a quote or a free sample. We will use this to fulfil orders, provide good customer service and technical support as well as keep track of where things are with you and to provide a better service.
We have a legitimate interest for processing your data where our commercial interests are concerned and we are not doing anything you wouldn't expect or likely to cause you harm. For example, we do not store or process your data of birth.
If none of the above applies to you we will rely on your consent in order to process your data. We will only rely on your consent when processing your data for carrying out direct marketing activities.
We only collect and process the data we need.
We may share your Personal Information with third parties to help us use your Personal Information, as described above. The following categories of organisation may have access to your data:
You can read more about how some of these companies use your Personal Information here:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of (or adjust your preferences for) targeted advertising by following the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights are as follows:
Where we have a legal obligation to process your personal data (for example, accounting purposes) you do not have the right to erasure, portability or objection to processing.
Where we have a contractual basis for processing your personal data (for example you bought something from us, request a quote or a free sample) you do not have the right to object, but you do have the right to erasure and portability.
Where we have a legitimate interest for processing your data (for example, where our commercial interests are concerned and we are not doing any processing you wouldn't reasonably expect), you have the right to erasure and to object, but not to portability.
Where we have obtained your consent to process your data you do not have the right to object, but you can withdraw your consent at any time and you do have the right to erasure and portability.
You always have the right to object to the processing of your personal data for direct marketing, whatever the lawful basis applies.
Additionally, please note that your information will be transferred outside of Europe, including to Russia and the United States. Our Subprocessors may be located anywhere in the world.
Personal Information shall be processed and stored for as long as required by the purpose they have been collected for.
We may send you different content, depending on your industry, job title and your history of engagement with our website and emails, in order to provide you with relevant, useful information that we believe will help you. No other automatic decision making will take place.
If you don’t provide your information we are unable to provide you a quote, free sample or any other electronic based information. You are able to phone us and we will do our best to answer any questions you may have, but we do encourage you to allow us to use your data to better serve you as a customer.
We may have got your data from one of the following sources:
If none of the above apply to you then there is a good chance we have made a mistake, in which case we apologise unreservedly! Please contact us at email@example.com and we will rectify the problem ASAP.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
2529 Central Ave, St. Petersburg, FL 33713, USA
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